Frequently Asked Questions

Everything you need to know about your Upseat experience

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, we currently ship to over 20 countries worldwide. Shipping costs and delivery timelines vary based on the destination and will be calculated at checkout.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products covered by a warranty?

Every Upseat purchase includes a 1-year limited warranty that covers manufacturing defects. If you experience any issues with product quality, we will replace the item free of charge.